Terms of Service | NorthPoint Financial

Acceptance of Terms

Welcome to www.northpointfinancials.com (the “Site”) operated by NorthPoint Financial Solutions, LLC (“Company”). These Terms of Service (“Terms”) govern your use of the Site, so please read them carefully before accessing or using any content on the Site. By using or accessing the Site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not access the Site.

Privacy

Your use of the Site is subject to the Company’s Privacy Policy. By accessing and using the Site, you agree to the collection, storage, use, and disclosure of your personal information in accordance with our Privacy Policy. We encourage you to read and understand our Privacy Policy.

Electronic Communications

When you use the Site or send emails to the Company, you consent to receive electronic communications from us. You acknowledge and agree that all agreements, notices, disclosures, and other communications provided electronically to you by Company, via email, and on the Site, satisfy any legal requirement that such communications be in writing.

User Responsibilities

By using the Site, you agree to use the Site in a responsible manner and in compliance with these Terms, applicable laws, and regulations. You are responsible for all actions that you take while using the Site, including any content that you post or upload to the Site. Specifically, you agree not to:

Use the Site for any illegal, unauthorized, or improper purposes.
Modify, distribute, transmit, display, perform, reproduce, publish, license, transfer, or sell any information, content, or materials obtained from the Site without the prior written consent of the Company.
Interfere with the operation of the Site or the servers or networks used to make the Site available, including by hacking, cracking, phishing, or distributing viruses or other harmful software.
Attempt to gain unauthorized access to any portion of the Site, or any systems or networks connected to the Site, through hacking, password mining, or any other means.
Impersonate any person or entity, or falsely represent your affiliation with any person or entity.
Violate the rights of any third party, including their intellectual property, privacy, or publicity rights.
Harass, threaten, or otherwise infringe upon the rights of any other user of the Site.
Use any automated means to access the Site, including robots, spiders, or scrapers, without the Company's prior written consent.
Use the Site to solicit or advertise products or services, or to transmit spam, chain letters, or other unsolicited messages.
Engage in any activity that is harmful or detrimental to the Company, its employees, or its business partners.
Assist or encourage any third party to engage in any of the activities prohibited by these Terms.

If you violate any of these Terms, the Company may terminate your access to the Site without notice.

Links to Third Party Sites

The Site may link to other websites (“Linked Sites”). These Linked Sites are not under the control of the Company. Company is not responsible for the contents of any Linked Sites. Company provides these links as a convenience to you. The links do not constitute endorsement by the Company of the site or any association with its operators.

Intellectual Property

You are granted a non-exclusive, non-transferrable, revocable license to access and use the Site in strict accordance with these Terms. Although your business may not have any copyright material or intellectual property on this Site, please note that all content included on this Site is the property of the Company and is protected by copyright and other laws that protect the Company’s intellectual property and proprietary rights. Therefore, you agree not to modify, publish, transmit, reverse engineer, or create derivative works based on the Site's content. You acknowledge that you do not have nor will have any ownership rights in any protected content, and that the Company does not grant you any licenses, express or implied, to the Company’s intellectual property except as expressly authorized by these Terms.

Refunds and Cancellations Policy

We strive to provide our clients with high-quality services and products. However, we understand that circumstances may arise where our clients need to cancel their services or request a refund. In this section, we outline our policy on refunds and cancellations for our services and any digital products.

1. The policy for refunds and cancellations varies for our services and products.

For services, we do not offer refunds or cancellations. However, clients may postpone, delay, or reschedule their services without penalty or time limit. We guarantee the quality of our work but cannot guarantee outcomes as they are subject to variables beyond our direct control.

For digital products, we do not offer refunds currently. However, buyers may contact us to discuss an even credit or exchange.

2. Clients who wish to cancel their services must do so within 30 days of contacting our company for one-time services. For retainer clients, we require one month's notice of cancellation.

3. Currently, there are no fees for cancellations. However, this is subject to change.

4. Clients are encouraged to contact the Company immediately and within 30 days of service for any questions, comments, or concerns to be considered. We are approachable and available to address any inquiries. To do so, please provide an explanation and reasoning for the request and have a conversation with us via email or phone.

5. This policy applies to all clients located within the United States.

We hope that this policy clarifies our approach to refunds and cancellations for our accounting and tax services and PDF/digital products. Please do not hesitate to contact us with any additional questions, comments, or concerns. We appreciate your business and are committed to providing you with the best possible experience.

Indemnification

You agree to indemnify, defend, and hold harmless the Company, its officers, directors, employees, agents, and third parties, from any losses, costs, liabilities, and expenses relating to or arising out of your use of the Site or services.

Dispute Resolution

In the event of any dispute or claim arising from or relating to these Terms, both you and the Company agree to settle the matter through arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules.

Limitation of Liability

The information and content on this Site may include inaccuracies or typographical errors. The Company may update the Site at any time. The Company makes no representations about the suitability, reliability, timeliness, or accuracy of the information on the Site. To the maximum extent permitted by applicable law, in no event shall the Company be liable for any direct, indirect, punitive, incidental, special, consequential damages, or any other damages, without limitation.

International Users

The Company is based in the United States and operates from there. If you access the Site or use any of the services provided by the Company from outside of the United States of America, you are responsible for complying with the laws of your local jurisdiction.

Access Restriction

The Company reserves the right, in its sole discretion, to terminate your access to the Site at any time without notice.

Governing Law

These terms are governed by the laws of Maine without regard to its conflict of law rules, and the laws of the United States of America.

Severability

If any part of this agreement is determined to be invalid or unenforceable, the rest of this agreement shall still be enforceable, and the portion deemed invalid will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision.

Change to Terms

The company reserves the right, in its sole discretion, to change these Terms. The most current version of the Terms will supersede all previous versions. The company encourages you to periodically review the Terms to stay informed on updates.

The company encourages you to contact us at mharrison@northpointfinancials.com with any questions or comments regarding these Terms.

Last updated: May 4, 2023